Returns & Exchanges

📦 Damaged or incorrect item

Did your cover arrive damaged, or did you receive the wrong design? Email us within 10 business days of receiving your order at:

📧 info@stethocustom.ca

Please include:

  • Your order number

  • A clear photo of the item you received

  • A short description of the problem

✅ No need to send the item back. Once your request is approved, we’ll send you a free replacement. If the design is no longer available, we’ll refund you.


🔄 Other returns

Returns are not accepted for a change of mind.

📌 Sale items are final sale.


💳 Refunds

Refunds are issued to the original payment method. If you haven’t received your refund after 10 business days, please email us at the same address.


⚠️ Promotions and discounts

Promotions, sales and promo codes cannot be applied retroactively to purchases already made.