Shipping policy

Last updated: October 19, 2026

Canada

  • Delivery time: 3 to 10 business days.
  • Free shipping on orders of $60 or more.
  • Under $60: $5 shipping.

International

We also ship outside Canada. Shipping costs and delivery times vary by destination and are calculated at checkout. Customs duties and import taxes, if any, are the customer’s responsibility.

Order tracking

As soon as your order ships, you’ll receive an email with your tracking number.

Shipping address

Please double-check your address when ordering. If you notice a mistake, email us quickly at info@stethocustom.ca and we’ll do our best to fix it before shipping.

Lost or late package

If your package hasn’t arrived after the expected delivery time, email us at info@stethocustom.ca and we’ll follow up with the carrier.

Did your item arrive damaged? See our refund policy.